Monmouthshire County Council is urging residents to remain vigilant after receiving reports of unsolicited emails offering council tax refunds. The message, which purports to come from the HMRC, reportedly tells householders they have an outstanding refund and encourages them to click on a link. Monmouthshire County Council’s Revenues team would like to confirm that it is not official council correspondence and residents should exercise caution before providing any details to a third party. The council recently had to issue similar warnings when residents described receiving phone calls advising them they were entitled to a rebate on their council tax bill.

If you receive any correspondence regarding your council tax and you are concerned may be fraudulent, please contact the council’s Contact Centre on 01633 644644 or via the MyMonmouthshire service on its website.

For advice about scams and how to avoid them, the Citizens Advice Consumer Helpline are also a helpful source of information. You can call them on 08082 231 133 or visit citizensadvice.org.uk/contact-consumer-helpline