A local authority team providing help and support for families has adapted to restrictions posed by the Covid-19 pandemic by setting up an advice line.  Monmouthshire County Council’s Building Strong Families unit has created the service for families to access support and guidance while its workers are unable to carry out normal home visits.  It will continue while coronavirus controls remain in place.

Home schooling, lack of routine for children and other factors associated with the pandemic lockdown have placed extra pressure on families so the council’s Building Strong Families team will respond by providing support from Mondays to Fridays between 10am and 3pm.  The team, located within its social care and health service, also offers ideas and resources for activities that parents can share with their children.  Residents wishing to access the facility should telephone 01633 644152 or 07970 166975 – text and WhatsApp are available – or email: earlyhelppanel@monmouthshire.gov.uk

Monmouthshire’s Cabinet Member for Social Care, Safeguarding and Health, Councillor Penny Jones said: “Understandably, in these times of uncertainty and change, things might feel overwhelming at times.  Our family support workers know the importance of access to the right support which is why we are running our temporary advice line.  Our panel coordinator will take your enquiry and one of our experienced family support workers will call you back at a time that suits you to offer a listening ear, support, advice or guidance.”